Refund & Return Policy

Last Updated: 12-08-2025

At Mother Publication, we are committed to providing high-quality IGNOU solved assignments, guess papers, and study materials in digital PDF format to help students in their academic journey.
Before making any purchase, we request all students and customers to read this policy carefully.


1. Nature of Our Products

All products listed on https://motherpublication.in/ are digital goods (PDF files) delivered electronically via download links after successful payment.
Since our products are intangible, once a file has been downloaded, it cannot be “returned” in the same way as a physical product.


2. No Returns or Exchanges

We do not accept returns or exchanges for any of our digital products.
This policy applies because:

  • Digital files, once downloaded, cannot be physically returned.
  • There is no way to ensure that the file has been deleted from the customer’s device after download.
  • Allowing returns would create a risk of misuse or free access to paid content.

3. Customer Responsibility

Before purchasing, customers are responsible for:

  • Reading the product title and description carefully.
  • Checking the file name to ensure they are ordering the correct subject, course code, and year.
  • Confirming they have selected the correct PDF version needed for their studies.

Once payment is made and the download link is provided, the order is considered final.


4. Incorrect Purchases

If a customer downloads the wrong PDF file due to not checking the product details before payment, Mother Publication is not responsible for replacing it.
We clearly display product codes and names to help customers choose the right file.


5. Download Issues

If you face a technical issue that prevents you from downloading the purchased file:

  • Contact us within 24 hours of purchase using our Contact Page.
  • We will verify the payment and provide a fresh download link for the same product purchased.
  • Technical issues do not qualify as a refund request but will be resolved promptly.

6. No Refund Policy

Payments made for digital products on our website are non-refundable. This includes:

  • Accidental purchases.
  • Buying the wrong product due to oversight.
  • Change of mind after purchase.

7. Contact Us

For any questions about this policy or help with downloading purchased files, you may contact us at:
📧 Email: ignou@motherpublication.in
🌐 Website: https://motherpublication.in/contact/


By making a purchase on Mother Publication, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.

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